Data protection
Data protection declaration within the meaning of Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data, on the free movement of data and on the repeal of Directive 95/46/EC ( General Data Protection Regulation).

In accordance with the EU General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council), we inform you of the following.

NAME AND CONTACT DETAILS OF RESPONSIBLE
The company responsible for processing the data is:
Hotel Fanes
Daunei Street 17
39048 Selva di Val Gardena - South Tyrol - Italy
info@fanes.net - www.fanes.net

PERSONAL DATA AND SPECIAL CATEGORIES OF DATA

Your personal data are in particular
- Your master data (surname, first name, address, e-mail address, telephone number, fax number, date of birth) as well as language and license plate number
- the data in travel documents and identity cards
- the data on the type of payment and in connection with payments (e.g. bank coordinates, credit card data)
- the date and length of stay

Special categories of data are health data and data about special needs.

PURPOSES FOR THE PROCESSING OF THE PERSONAL DATA AND LEGAL BASIS FOR THE PROCESSING

The data provided will be processed for the following purposes:
- Fulfillment of legal obligations
- Management of pre-contractual and contractual measures related to the stay (reservation, stay, departure, etc.)
- Forwarding of messages and telephone calls addressed to the guest
- Storage of data to facilitate future bookings and inquiries
- Sending information, offers and news from the company and its partner companies and business partners via e-mail, post and other means of telecommunication about the company, the surrounding area, local events, etc.

The legal basis for processing your data is:
- statutory or legal obligations
- the fulfillment of pre-contractual and contractual measures and obligations - the consent obtained from you
- Legitimate interests: Sending direct advertising via email (newsletter) to improve our customer service and our customer proximity.

RECIPIENTS OF PERSONAL DATA

In principle, your personal data will not be passed on. Personal data may be transmitted as follows:
- within the company, taking into account the permitted purposes,
- to the following processors, as well as to third parties who have to be called in to provide the services you require or who are used for specialist services: see point "Processors" below.

These recipients have all committed themselves to us to comply with the applicable data protection standards.

DURATION OF STORAGE

The duration of storage is based on the applicable statutory retention requirements and legal obligations. Your personal data, which is processed due to a legal provision or contractual obligation, will be kept for the period of time that is absolutely necessary for the processing. The data processed on the basis of your consent will be stored until revoked.
SUBJECT RIGHTS

Right to information:

In accordance with Art. 15 GDPR, you are entitled to receive information about which personal data is processed, where it comes from, what data it is, whether it is passed on and to whom and what is done with the data.

Right to rectification and erasure:

In accordance with Art. 16 GDPR, you can request the correction or completion of your personal data at any time. You also have the right to deletion within the meaning of Art. 17 GDPR. Especially with data that has been published, you also have the "right to be forgotten", i.e. the necessary steps are taken to delete all links, copies, replications, or the like.

Right to object:

You can exercise your right of objection in accordance with Art. 21 GDPR at any time and change or completely revoke the declaration of consent you have given with effect for the future.

Right to restriction (or blocking):

You can also request the restriction of the processing of personal data within the meaning of Art. 18 GDPR. The collected data may then only be processed with individual consent or the processing must then be specifically restricted.

Right to data portability:

In accordance with Art. 20 GDPR, you have the right to receive the personal data provided in a structured, common, machine-readable format and to request the transfer of your personal data to another person responsible.

A right to complain to the state supervisory authority is also provided for in accordance with Art. 77 GDPR.

CHARACTERISTICS OF CONSENT

The processing of your data takes place on the basis of a contractual or legal basis and complies with the requirements of EU Regulation No. 679/2016 (GDPR).
Consent to the processing of the additional special categories of data is voluntary. Without consent, special precautions in this regard cannot be taken into account, including with regard to further orders.
Consent to data processing regarding the sending of information, offers and news from the company is voluntary. If personal data is not provided, no offers or news will be sent.

CONTRACTOR

Google Analytics (Google Inc., USA)

This website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to disable Google Analytics.
Etracker
The provider of this website uses the services of etracker GmbH from Hamburg, Germany (www.etracker.com) to analyze usage data. By default, we do not use cookies for web analysis. If we use analysis and optimization cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used that enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimize different versions of our online offer or its components . Cookies are small text files that are stored by the Internet browser on the user's end device. etracker cookies do not contain any information that would allow a user to be identified.

The data generated with etracker is processed and stored by etracker exclusively in Germany on behalf of the provider of this website and is therefore subject to the strict German and European data protection laws and standards. In this regard, etracker has been independently tested, certified and awarded the data protection seal of approval ePrivacyseal.

The data is processed on the basis of the legal provisions of Article 6 Paragraph 1 Letter f (legitimate interest) of the General Data Protection Regulation (GDPR). Our concern within the meaning of the GDPR (legitimate interest) is the optimization of our online offer and our website. Since the privacy of our visitors is important to us, the data that may allow reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. Any other use, merging with other data or disclosure to third parties does not take place.

You can object to the data processing described above at any time. The objection has no adverse consequences.
You can object to the data processing described above at any time. The objection has no adverse consequences.

My visit data is included in the web analysis.
 
etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with theePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.

My visit data is used for web analysis.
Further information on data protection with etracker can be found here.